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Description
HPE Tech Care Essential - Post Warranty - 1 Year - WarrantyHPE Tech Care Essential offers enterprise grade operational support for your HPE hardware and software beyond the warranty period. Built on HPE Pointnext technology, this service centers on proactive management and continuous improvement, enabling IT teams to focus on strategic initiatives rather than firefighting daily incidents. With direct access to product specific specialists, a breadth of guidance, and flexible multi channel support, Tech Care
HPE Tech Care Essential offers enterprise-grade operational support for your HPE hardware and software beyond the warranty period. Built on HPE Pointnext technology, this service centers on proactive management and continuous improvement, enabling IT teams to focus on strategic initiatives rather than firefighting daily incidents. With direct access to product-specific specialists, a breadth of guidance, and flexible multi-channel support, Tech Care Essential helps you reduce risk, control costs, and keep your environment running smoothly.
- Proactive operational support designed to prevent issues before they impact your business, combining expert guidance with proactive health checks and optimization recommendations to improve performance and uptime.
- Direct access to product-specific HPE specialists who understand the nuances of your hardware and software, delivering accurate, timely guidance that accelerates problem resolution and informs smarter IT decisions.
- Multichannel support that fits your team’s workflow, including telephone access, real-time chat, moderated forums with defined response times, and automated incident logging to streamline issue tracking and visibility.
- Comprehensive protection against unexpected repair and replacement costs, providing budget predictability and a clear path to cost containment during incidents or device failures.
- 1-year service duration with convenient options for on-site service, broad coverage across HPE products, and a service experience designed to enhance reliability and confidence in your technology investments.
Technical Details of HPE Tech Care Essential - Post Warranty - 1 Year
- Service duration: 1 year from activation
- Scope: operational support for HPE hardware and software products (HPE Pointnext Tech Care)
- Support channels: telephone, real-time chat, moderated forums with defined response times, and automated incident logging
- On-site service options: available to facilitate convenient and timely resolution
- Inclusion: phone support included to help resolve issues quickly and efficiently
- Focus: proactive guidance, risk reduction, and continuous improvement to optimize IT operations
How to install HPE Tech Care Essential
- Confirm eligibility and purchase or renew the Tech Care Essential post-warranty offering for your HPE devices and software.
- Activate the service through your HPE account, linking the care plan to the relevant hardware and software assets.
- Provide essential asset details (model, serial numbers, and current configurations) to enable precise specialist matchmaking and faster onboarding.
- Schedule onboarding with a qualified HPE support specialist to set up incident logging, preferred communication channels, and escalation paths.
- Begin using the support channels (telephone, chat, moderated forums) and coordinate on-site visits if required to address complex or hardware-related issues.
Frequently asked questions
What does HPE Tech Care Essential cover?
It provides post-warranty operational support for HPE hardware and software, offering access to product-specific specialists, proactive guidance, and multi-channel support including telephone, real-time chat, moderated forums, and automated incident logging, with optional on-site service.
How long does the service last?
The service is valid for 1 year from activation, with options to renew or extend according to HPE policies and the terms of your purchase.
What support channels are included?
Support is available through telephone, real-time chat, moderated forums (with defined response times), and automated incident logging to ensure timely and traceable assistance across your environment.
Is on-site service included?
On-site service options are available to provide hands-on assistance when remote support isn’t sufficient, helping minimize downtime and accelerate problem resolution.
Does this cover both hardware and software?
Yes. HPE Tech Care Essential supports HPE hardware and software products, delivering specialized guidance and coordinated troubleshooting across your technology stack.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.5 ★★★★★
Based on 24 reviews
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Product Reviews
★★★★★ 4
Happy licking brain stimulation!
Color: black
We have a very active 1 year old field golden and we needed something else to stimulate her brain. This has worked out beautifully for that. At first she would want to try to pick it up or move it with her paw but a few corrections and training and she’s learned to just lick at it. It stays well planted in the floor and doesn’t tip over. I had to knock it one star for its ease of use and cleaning. The inside bowl has “fins” inside that make it difficult to stir things up and mix together or to clean. Other than that minor gripe we really love it and would buy again. The enjoyment our girl gets out of is definitely worth the money. It’s been through the dishwasher several times and show no signs of wear and tear so it’s well built. Happy licking!!!
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Reviewed in the United States on April 11, 2026
★★★★★ 5
My dogs new favorite toy
Color: black
Giving it five stars because ultimately my dog loves it, it's easy to use (for the human too in terms of filling and cleaning), it feels good quality, and it serves it's purpose as advertised.
I do however think this product could be improved. It'd be awesome if it clipped into some sort of weighted tray because my dog moves this thing around the room by licking. I may try to 3D print something - solid product though, worth the money.
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Reviewed in the United States on April 17, 2026
★★★★★ 1
Frustrating but crazy fun
Color: blue, Color: blue
Maybe it’s just me and my breed of dogs but I bought 4 and within 30 seconds of placing them all down on the floor at the same time, we were down to 3… I have 3 German shepherds and a mastiff… 1 shepherd licked once and then took the whole thing in her mouth and ran out the doggy door…( if you own a German shepherd I hope this message finds you) it’s been an hour and I still can’t find the new bowl…so now we are down to 3… I blended some wet dog food and mixed with Greek yogurt for one… texture was smooth but the ball wouldn’t move fast enough for said shepherd so after some adjusting of the consistency… I still couldn’t figure it out…so as one pup is licking one ball, I grabbed the pumpkin puree and yogurt and it was still too thick… so I watered it down with a little bit of Vienna sausage juice…which now of course the crew is waiting for Vienna sausages to be dispersed among this group of terrorists….and as I’m dispersing, I noticed the bowl of wet dog food was upside down and the pumpkin puree bowl was on its side leaking orange liquid out the top… I’m still working on consistency for the remaining bowl… (mind you, we have already had breakfast which consisted of sausages from the oven as we love beer brats for breakfast… 3 cans of wet dog food that all the babies line up for and are spoon fed -and a couple pieces of cheese as I was prepping dinner) ok so now I have a runnier consistency with adding that sausage juice…got it to where I could move the ball pretty easily but then once again it got too dry and the ball just kept getting licked and nothing was sticking to it…when taking the device apart, I noticed that the liquid has no problems being licked up but the problem is that the thicker product gets stuck on the sides and the ball can’t pick it up for some reason… it needs to be nectar consistency or thinner for my family…as I’m seeing… during this whole time I’m mixing different consistencies on my counter… holding on to one with my foot as they do not stand up against large breed mouths, slide all over and also trying to make sure they stayed safe in the home as these were not the cheapest…and holding one in my hand for my special needs shepherd…these things were slipping all over the floor. They are heavy and feel durable but someone back me up here… I have learned so much about my breed of the GSDs… but my life has changed so much since having these babies because learning what can stand up to these dogs is a daily-no-HOURLY TASK. My dogs do not find enrichment activities fun. They bore easily and that’s probably my fault… so when I saw these enrichment bowls I was pumped!! The treat mats, (were shredded within minutes of realizing we couldn’t get treats out quickly) the boxes with the *whack-a-mole” cheese stick games…the poor Amazon box that I so carefully cut holes into did NOT see my shepherds mouth coming… these special toys that the dogs have to roll around to release a treat… no. No. No. I’m still finding chunks of THAT poor toy… these should not be called ‘slow feeder dog bowls’ liquid treats yes but the videos of the dog owners making the yummy stuff to go inside need to be a little more specific… as we all know, all dogs are different… but this product was supposed to entertain the puppers for a little bit but 24 hour supervision is required in this home which is not ideal… I need to get a few things done daily without the assistance of 3 Velcro dogs… impossible with the new enrichment bowls… I’m not going to return them, my dogs love them once they understand to stay put and lick but my dogs consume things so fast that now it’s just another activity to do with them daily which is fine… but if you have certain breeds it might save your couches and shoes from being chewed but now with the way I have to monitor these things and constantly refill the bowls…( my dogs had them cleaned out in about 3 minutes each) all in all, this was not a smart purchase for me as it’s now added more work to our already busy routines… I can only do 1 star…aftermath photos
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Reviewed in the United States on February 19, 2026
★★★★★ 2
Good for a laugh at least and a messy kitchen
Color: black
While design, quality, and ease of cleaning are great!! These are not for highly food motivated dogs and puppies.
My senior dog (100lbs) took a couple licks, he immediately proceeded to pick it up as one unit and carry it to his bed where immediately tore it apart to get to the good stuff. ~ I will say that it is durable and did not fall apart as he carried it.
My 7mo old puppy (60lbs) was intrigued and quickly impatient and was able to flip it over and while this only made a little pumpkiny mess, what he did next was hysterical! He picked it up on the edge and threw up in the air and the mess surprised even him but only for a moment. He promptly did it again and on the third time he was able to break the top loose from the bottom and quickly cleaned up the toy and the mess on my kitchen floor and cupboards.
Fair warning for those with energetically food motivated labs!! These have since been donated to local shelter with the same warning.
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Reviewed in the United States on April 19, 2026
★★★★★ 5
Great for dogs
Color: blue
My dog is obsessed with this! I put plain yogurt thinned with homemade broth in it and he’s entertained for a good 15 minutes, as well as being fairly calm afterward.
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Reviewed in the United States on May 23, 2026
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