SKU: 5477044207

HPE Foundation Care - 3 Year - Warranty 48 Poe Svc

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Description

HPE Foundation Care - 3 Year - Warranty 48 Poe SvcPower your IT environment with confidence through HPE Foundation Care. This 3 year service plan delivers comprehensive hardware and software support designed to maximize availability, minimize downtime, and keep your technology running at peak performance. Whether youre managing on premises infrastructure, hybrid deployments, or mission critical data centers, HPE Foundation Care offers scalable, predictable support that pairs expert Hewlett Packard

Power your IT environment with confidence through HPE Foundation Care. This 3-year service plan delivers comprehensive hardware and software support designed to maximize availability, minimize downtime, and keep your technology running at peak performance. Whether you’re managing on-premises infrastructure, hybrid deployments, or mission-critical data centers, HPE Foundation Care offers scalable, predictable support that pairs expert Hewlett Packard Enterprise resources with flexible service levels to match your business needs. The program focuses on rapid issue resolution, proactive guidance, and access to essential support information so your IT team can operate more efficiently and with greater uptime.

  • Comprehensive hardware and software coverage—HPE Foundation Care provides robust support for covered hardware with remote diagnosis and on-site repair when necessary, plus software support that includes updates, patches, and access to critical knowledge resources.
  • Flexible service levels to match operations—Choose from NBD (Next Business Day), 24x7, or CTR (Customer Trusted Response) options to align with your incident response needs and maintenance windows. Coverage windows and response times are tailored to local availability and product eligibility.
  • Proactive, collaborative support—Beyond reactive repairs, Foundation Care offers collaborative software guidance for eligible non-HPE software and basic software support where applicable, helping your team resolve issues more quickly and with fewer escalations.
  • Accessible, centralized information—The service provides electronic access to related product and support information so any member of your IT staff can quickly locate essential documentation, patches, and troubleshooting steps.
  • Transparent, long-term protection—The service spans a full 3-year duration, delivering dependable coverage for hardware and software with consistent support quality, designed to protect your investment and reduce total cost of ownership.

Technical Details of HPE Foundation Care - 3 Year - Warranty 48 Poe Svc

  • Service scope—Comprehensive hardware and software support for covered HPE products, including remote diagnostics, proactive guidance, and on-site hardware repair when required. For eligible software, remote technical support and access to updates/patches are included.
  • Software coverage—Basic Software Support and Collaborative Call Management may be included for selected non-HPE software. Availability is determined by product eligibility and may vary by region.
  • Service levels—Foundation Care offers multiple service levels to fit operational needs: NBD Service for hardware, 24x7 coverage for critical environments, and CTR Service for rapid response. Specific options depend on hardware packages and local availability.
  • Response and resolution—Incidents can be reported via telephone or web portal, with options for automated remote support, ensuring around-the-clock accessibility. Response times are aligned with the chosen service level and regional availability.
  • Duration and eligibility—The plan remains active for a full 3-year period from the start date. Product eligibility and service availability vary by region; confirmation is required with a local HPE sales office for precise coverage.
  • Support delivery—Hardware support includes on-site repair when remote diagnosis is insufficient to resolve hardware issues, ensuring rapid restoration of service and minimizing business impact.
  • Information access—Electronic access to product and support information ensures your IT staff can quickly locate documentation, firmware/software updates, and guidance to maintain systems optimally.

How to install HPE Foundation Care

Activating HPE Foundation Care is an easy, customer-friendly process designed to minimize downtime and administrative overhead. Here are the typical steps to get started and keep coverage current:

  • Confirm eligibility—Verify that the hardware and software assets you want covered fall under HPE Foundation Care and determine which service levels are available for your region.
  • Choose your service level—Select the Foundation Care option that best matches your operational needs, whether you require 24x7 access, standard business hours support, or CTR-style rapid response.
  • Register assets—Provide asset details (including model numbers, serials, and locations) to HPE so the service can be tied to the correct hardware and software portfolios.
  • Configure remote support tools—Enable the optional remote diagnostic capabilities and ensure your IT team can access the web portal for incident submission and status updates.
  • Plan for on-site coverage—If on-site hardware repair is anticipated, coordinate with HPE to schedule visits within the selected response window and ensure any required access or equipment is prepared.
  • On-going management—Maintain up-to-date asset inventory, monitor service alerts, and renew or adjust coverage as your environment evolves to continue maximizing uptime and value.

Frequently asked questions

What is HPE Foundation Care? HPE Foundation Care is a comprehensive service program that provides hardware and software support designed to maximize uptime. It includes remote diagnostics, on-site hardware repair when needed, and software updates and support for eligible products, with optional levels of service to match your organization’s demands.

How long does coverage last? The standard Foundation Care plan is a 3-year service that can be renewed or extended in alignment with your hardware lifecycle. Coverage windows and response times vary by region and product eligibility.

Does it cover both hardware and software? Yes. Foundation Care covers supported hardware with repair and remote diagnostics, and supported software with remote technical support, updates, and patches. Basic software support and collaborative call management may be included for qualified non-HPE software.

What response times are included? Response times depend on the chosen service level. Options typically include 24x7 access and rapid response with a focus on minimizing downtime. For hardware issues, on-site repair is available when remote diagnosis cannot resolve the problem, ensuring timely restoration of service.

Is on-site service included? On-site hardware repair is included for incidents that cannot be resolved remotely, subject to the selected service level and regional availability. This helps reduce downtime and keeps critical systems online.

How do I enroll or activate Foundation Care? Enrollment involves confirming eligibility, selecting a service level, registering assets, and configuring remote support tools. After activation, you’ll receive access to a customer portal for incident submission, status tracking, and access to software updates and documentation.

Can Foundation Care cover third-party software? Some non-HPE software may be eligible for basic software support and collaborative call management. Availability depends on the specific product and regional terms, so check with your local HPE representative for details.

What are the benefits for operations teams? Enhanced uptime, faster issue resolution, and direct access to HPE experts help IT teams focus on strategic initiatives rather than firefighting. With centralized access to documentation and updates, teams can plan maintenance more effectively and reduce unplanned outages.

How is pricing determined? Pricing is typically based on factors such as the hardware and software covered, the chosen service level, and regional availability. Your local HPE sales office can provide a precise quote tailored to your environment.

What makes HPE Foundation Care different? Foundation Care combines a strong, enterprise-grade support framework with flexible service levels, proactive information access, and clear escalation paths. It aligns to ITIL-inspired practices and supports complex environments with scalable coverage that grows with your business.

In summary, HPE Foundation Care - 3 Year - Warranty 48 Poe Svc delivers dependable, scalable protection for your IT foundation. By combining hardware repair, remote diagnostics, software support, and a range of service levels, it helps your organization maintain high availability, reduce downtime, and keep systems secure with timely software updates. This makes it an ideal solution for organizations seeking predictable support costs, rapid response, and continuous access to essential resources necessary to run a resilient technology stack.

Shipping Notes
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Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
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SKU: 5477044207

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4.4 ★★★★★
Based on 23 reviews
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Verified Purchase
Dveraciousshopper
Lake Worth, US
★★★★★ 5
Okay for the price!!! Good Quality!!
Color: Green
{Dveracious Shopper:- Just so you know, My reviews won't have fancy videos and photos sometimes but I post honest reviews based on the usability of these products and I did pay my own money to buy these products, so its not a free product review. I use it before I review it as I am committed to provide honest feedback based on the product's usability} My daughter chose and she is using it on her I pad. I love the functionality of it However not a fan of the removable keyboard, even though some may like it. it protects the I pad and that's what we won't. Has pretty color options too. Fits great.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 20, 2026
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Verified Purchase
Wendy O
Belleville, US
★★★★★ 4
Good for the price
Color: Black
I used to have a Smart Keyboard. If you compare it to that (discontinued) or the Magic Keyboard, you’ll be unhappy. But I can’t imagine a better product at this price point. The good: • Case is substantial & protective. • When in use, the iPad stays upright (it rests in 1 of 2 grooves, so angle is mildly adjustable). • Keyboard is easy to install, & connects quickly when you turn it on (maybe 2 seconds) • Keys feel good when typing • Lights are fun (but you can turn them off, if you’re not into that). • It works great for casual use, & it’s so cheap (I paid $28). In comparison, the Magic Keyboard is $250. If you do a lot of typing though, you want to invest in getting something better. The meh: • The case is a bit fiddly to open & get set up, mainly bc the keyboard sits in the center flap when closed, but you have to move it down to the end in order to use it. • I type about 45 wpm, & it keeps up. There are occasional lags though. If you type fast, I think you’d be frustrated, when you have to stop & retype what it missed. • It turns off after a couple minutes, to save battery. Which is mildly annoying when I resume typing, & have to retype my sentence bc it needed to wake up. It only takes like 2 seconds, not a huge deal. But bc of this, I def wouldn’t recommend using during lectures or meetings where you have to keep up. For my casual use (maybe a couple hours per week), it works great. • You have to remember to turn it on & off, to conserve battery. You have to remember to charge it, & to do that you may need 2 charging cords for your iPad. The Magic Keyboard, in comparison, is powered by your iPad. You don’t even need to think about it.
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Reviewed in the United States on December 15, 2025
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Verified Purchase
Deonna A
Fort Morgan, US
★★★★★ 5
Good purchase ! I recommend this one
Color: Purple
⭐️⭐️⭐️⭐️⭐️ Stylish, Functional, and Surprisingly Durable — A Great iPad Companion I’ve been using this purple case with a built-in keyboard for my 9th generation iPad, and I’m genuinely impressed with its overall quality. It hits the mark in several key areas: 🔹 Design & Aesthetics: The color is I purchased was a light purple—elegant without being overly flashy. It adds a pop of personality to my setup, which I appreciate. The stitching and build look well-finished, giving it a premium feel. 🔹 Keyboard Functionality: The attached keyboard connects easy and holds a strong charge. The keys are surprisingly responsive for a compact layout, and the typing experience is smooth and tactile—not mushy like some others I’ve tried. Great for emails, journaling, or casual work on the go. 🔹 Protection & Durability: The case feels sturdy without being bulky. It offers solid protection, especially around the corners, and the iPad feels secure when clipped in. After tossing it into bags and using it daily, it still looks and feels great—no odd flex or signs of wearing down fast 🔹 Touch & Comfort: The material has a soft-touch finish that feels great in the hand. It’s not slippery, and it doesn’t attract fingerprints easily. It also makes it comfortable to use the iPad in different positions—typing, drawing, or watching shows. 🔹 Extras & Usability: I like that the case doubles as a stand and supports multiple angles. The magnetic closure is a nice touch, keeping everything secure when closed. Overall, this case+keyboard combo offers a lot of value. It’s functional, stylish, and reliable—exactly what I was hoping for. If you’re looking for a practical upgrade that doesn’t sacrifice style or quality, I’d say this one’s worth a look.
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Reviewed in the United States on July 29, 2025
K
Verified Purchase
kip delaney
New York, US
★★★★★ 5
Great Product
Color: Purple
My wife loves this case and serves it purpose well, very durable.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 6, 2026
K
Verified Purchase
kitchenplastics
Birmingham, US
★★★★★ 5
Pretty Color & Lighting
Color: Pink
I found myself needing a keyboard case for my iPad pro (10.5 inch). I stumbled across this one with great reviews. Once I opened the box it arrived in, it lived up to its reviews. The case feels smooth and appears to have great quality. The keys on the keyboard sound like a typewriter which I love. I was unaware that the keyboard lit up but to my surprise the lighting was extremely bright even in the daylight. The weight of the both the keyboard, iPad, and case all together feels as heavy as a FiveStar notebook. Connecting the keyboard to the iPad was the easiest part because once you pop your iPad in the case and turn on the keyboard and press the connect button you head to the bluetooth settings of your iPad to pair them. Performance wise sometimes the keyboard snoozes after a few minutes of not being used and takes a second to start typing again. Besides that it works great when you’re constantly typing. Overall I love the color of the case and it’s definitely a money spent well.
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Reviewed in the United States on July 6, 2024

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